After-Sales Policy
We are happy to offer hassle-free returns on all orders in the U.S within 7 days from the fulfillment date. To start a return, please contact us and follow the instructions on our return platform. If you need any further help, don't hesitate to contact us.To be eligible for a return, please see the requirements below:
- Items must be unworn
- Items must be unwashed
- Items must be returned in it’s original condition with tags still attached
Items marked FINAL SALE may not be exchanged or returned for a refund - no exceptions.
Notice:
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Shipping & Delivery
We are pleased to offer free USPS shipping for any single item within the United States, which usually takes 3-7 business days for delivery. Orders are processed and shipped out within 1-3 business days. Please take into consideration that we do not ship on weekends or holidays. Shipping times may vary due to the option selected at checkout, but we work our hardest to get you your order as quickly as possible! The time it takes for your order to arrive at its destination will depend on the shipping service you select and the shipping address provided. All orders are issued tracking numbers once shipped. For any questions you may have regarding shipping please email us here.
Shipping Delays
Unfortunately there might be unprecedented delays in transit due to the shipping provider and/or influx of packages. If you believe your package has been lost in transit, please reach out to the shipping provider first to see if they can get an accurate location of where your order is and when it is expected to arrive.
If you have any further questions regarding shipping delays and what shipping service may be best to select at checkout, please contact us.
